Head of Hello and Welcome
Front Office Manager (m/f/d) (Full-time and permanent)
Organized, friendly, confident: you not only always keep smiling, but also maintain an overview. As front office manager, you lead your team with empathy, motivation, and clear structure—ensuring that everything runs smoothly at the front office. When will you take over our reception desk?
Your responsibilities:
- Ensuring smooth and professional operations at reception
- Greet and assist guests in a professional manner
- Ensure effective work planning and organization for the reception team
- Lead the reception team, including onboarding and training new colleagues
- Provide guidance and ongoing training and development for reception colleagues to ensure high service standards
- Professional and stylish communication, both internally and externally
Your profile:
- Completed training in the hotel industry
- Experience in an establishment of our size and quality
- Positive attitude and well-groomed appearance
- Comprehensive, very good knowledge of German and good knowledge of English
- Enjoy working with guests and colleagues
YOUR FUTURE STARTS HERE, AT THE RUPPINER SEE
Spend your evenings after work in the lake sauna, hit the treadmill before your start your shift, and enjoy unique lobby concerts every Friday – welcome to life at the Resort Mark Brandenburg. There is a lot to do in-between times, but lots to experience too. Team spirit, living up to potential and a work/life balance that suits your family are all important to our privately run company. We treat each other as equals – with respect, constructive feedback and always with a good splash of humour.